All coins we sell or offer for sale are guaranteed genuine and original unless clearly described otherwise.
Condition or Grade
We endeavour to accurately describe all our coins and other products. Grade or condition is a slightly subjective area. All collector's coins supplied mail order are on 7 days approval, during which time we will replace or refund without question. This is extended by the Distance Selling Act to 28 days.
When coins are bought in our showroom, we expect our customer to have satisfied himself as to grade and value before purchase.
Bullion Coins & Bars
Bullion products are sold on a firm sale basis depending on the underlying bullion price at a particular time and price, and are not subject to the same refund guarantee. They are of course guaranteed to be genuine and as described. Any bullion coins we supply will be of a normal acceptable grade for its type bearing in mind its age. In the event of an odd coin slipping through our normal checks and being below normal bullion condition, we would naturally replace it.
Bullion products are specifically excluded from the Distance Selling Act.
Fair Deal Policy