Stuff565 eBay Copyright Thief
Some eBay sellers not only steal and use our copyright images without permission, but then start getting stroppy, aggressive and abusive. It would never occur to them to apologise and offer compensation.
This is one of them.
Our screenshots on the right clearly show one of this pompous prat's listings, using two of our high quality photographs of a 1979 sovereign.
His listing states:
1979 Elizabeth 22ct Gold Full Sovereign. NEAR PERFECT
1979 Elizabeth II 22ct Gold Full Sovereign - Lovely Coin
You are bidding on a lovely example of an Elizabeth II Gold Full Sovereign dated 1979.
Struck in 22ct Gold with a 22mm diameter.
Weight is 3.99g with an actual 'fine' gold weight of 7.98g or 0.256 troy oz or 0.281 oz
OVER 1/4 OF AN OZ
Please decide your own grading from the photographs. I could not get a good photograph using my camera, so the one you see is from the net. The coin is near perfect condition.
Coin will dispatched via special delivery.
Happy Bidding!
Errors
Perhaps it's a little pedantic of us to pick out some of his errors, but then again, why not?
You are bidding on...
No we're not!
Weight is 3.99g...
No, that's a half sovereign.
Please decide your own grading from the photographs.
How do you manage that, when it's our sovereign, and our photograph?
I could not get a good photograph using my camera, so the one you see is from the net...
A logical non sequitur if ever we saw one!
Also a contradiction of his assertion that "I do not understand the reason for this happening once, let alone twice as all my listings are 100% my own with 100% my own pictures associated with each coin." Looks as though he managed to catch himself red-handed.
Harassment
On the afternoon of Friday 30th May 2008, we proceeded to receive a stream of aggressive telephone calls from this eBay member. These were followed up by a number of threatening e-mails, and more telephone calls the next day.
We firmly believe that the infringer owes us an obligation, and not the other way round, however to reduce the incidence of this type of call, we have provided eBay, at their suggestion, with an e-mail address via which they can contact us to ask for whatever information they feel they need in regard to their listing removal. We believe that eBay shirk some of their responsibility here, as they should clearly advise their member that copyright abuse is unacceptable, unlawful, and could result in them facing very considerable financial penalties. We believe however that eBay wish to be seen by their members as "good guys", so pass the onus for educating and informing their members to us. This is, in our opinion, a dereliction of their ethical duties towards their own members and also the IP rights owner.
On this occasion, from the copy of the correspondence which Stuff565 included, it appears that eBay negligently omitted to include our contact e-mail address. In this case, their member should ask eBay why they failed to pass on to him the information we had supplied to them for this purpose.
We will ask eBay why they omit this information, although we do not expect much satisfaction, as they also constantly make many other omissions.
Now we know that eBay omitted this piece of information, we can partially understand him phoning us, but this does not excuse his continued phone calls once he had been supplied with the correct e-mail address, and had the opportunity to read our response, together with the further links it supplies.
First E-Mail
Hello, My name is Joseph Chesworth
I am a ebay seller and as i have a few gold coins to sell I would like the ability to sell them on ebay. So far I have spent about 9 hours listing these coins twice on ebay , and twice they have been taken off ebay by yourselves reporting that the listings have violated your 'intellectual property rights', I do not understand the reason for this happening once, let alone twice as all my listings are 100% my own with 100% my own pictures associated with each coin.
I have waisted valuable time on listing and valuable time on calling your office 5 minutes ago to find the reason for this mess only to be chuckled at by some young girl on the other side of the line. I wish to have a full apology ASAP and a guarantee that this will not happen again when I re list.
I would also like to speak to somebody of authority ASAP who can explain how such a mess can happen from a obviously well established group.
If i do not get a call within 30 minutes of this e-mail I will report you to ebay.
Thankyou,
I await your call on :01606 351436 or 07738 119468
Joseph Chesworth
(stuff565)
E-mail sent to myself from ebay:
Date: Fri, 30 May 2008 06:43:05 -0700
From: ukrswebhelp@ebay.com
To: chezz_565@hotmail.com
Subject: MC019 eBay Listing Removed: ( 210035361)
eBay eBay sent this message to Joseph Chesworth (stuff565).
Your registered name is included to help confirm this message originated from eBay. Learn more.
MC019 eBay Listing Removed: ( 210035361)
Dear stuff565(chezz_565@hotmail.com),
Thank you for your recent listing on eBay. Unfortunately, your item(s) breached one or more of our policies and had to be removed from the site. Any associated fees have been credited to your account and any bidders on this item have been notified.
190225153667 - 1979 Elizabeth 22ct Gold Full Sovereign. NEAR PERFECT
190225427381 - 1873 Victoria 22ct Gold Full Sovereign. NEAR PERFECT
190225433416 - 1982 Elizabeth 22ct Gold Half Sovereign. NEAR PERFECT
190225437949 - 1900 Victoria 22ct Gold Half Sovereign.
190225440035 - 1910 Edward VII 22ct Gold Half Sovereign. NEAR PERFECT
because Chard Limited reported it to us for violating their intellectual property rights. When eBay is notified by a rights owner of an intellectual property rights infringement, eBay must remove the item in order to meet certain legal requirements.
Why did we remove your listing?
Questions about the specific violation should be addressed to Chard Limited
You can send an email to:
For more information on how eBay protects Intellectual Property, please visit the following Help page:
http://pages.ebay.co.uk/help/tp/programs-vero-ov.html
Although there may be similar items currently listed on eBay, please be assured that your listings have not been targeted in any way. We review all listings that are reported to us by eBay members and participants in the VeRO (Verified Rights Owner) Programme, and we rely on these reports to help keep eBay a safe and reputable place to buy and sell.
We appreciate your membership of our community, so please keep in mind that repeatedly listing items that breach our policies may lead to the suspension of your account.
Here's what to do if you have further questions:
1) To find out more about our intellectual property policies and VeRO take eBay's brief tutorial by copying this link into a new browser window:
http://pages.ebay.ie/help/tutorial/verotutorial/intro.html
2) You may also find it useful to read the "Why eBay May Remove Your Listing" Help page by copying this link into a new browser window:
http://pages.ebay.ie/help/confidence/listing-ended.html
3) If your item was ended by the VeRO programme, and you think the listing was removed in error have a look at the rights owner's About Me page to review their infringement policies. Then, if you still think that your listing was removed in error, please contact the rights owner and let them know.
If you still have questions after reading this information, you can contact eBay by clicking "Contact Us" on any eBay Help page.
Thank you for your cooperation in this important matter.
Regards,
eBay Trust & Safety
Seller ID
Item Number
Date
Description
Price
stuff565
190225153667
2nd Jun 2008
1979 Elizabeth 22ct Gold Full Sovereign. NEAR PERFECT
